Pipeline & Deal Management

From Lead to Close,
Everything in One Place

Manage your entire pipeline in a unified workspace where every conversation, task, and touchpoint lives together—automatically. No more switching tools. No more hunting for context.

Your CRM knows about your deals. Your phone system knows about your calls. Your task manager knows about your follow-ups. But none of them talk to each other. Call Optix unifies everything. One workspace where you can see the complete picture of any opportunity in seconds—not hours.

100%
Deal Context Captured
Zero
Manual Data Entry
<5min
Setup Time
1
Platform for Everything

The Hidden Cost of
Disconnected Tools

Your sales data lives in silos. Leads in one system. Deals in another. Calls somewhere else. Tasks scattered across inboxes and sticky notes. And your team is the integration layer—manually copying information, hunting for context, and hoping nothing falls through the cracks.

It's not just inefficient. It's dangerous.

Reps show up to calls
without knowing what was discussed last time
Managers can't inspect deals
without interrogating reps
Follow-ups get missed
because the task wasn't linked to the record
Handoffs fail
because context didn't transfer

Meanwhile, your "CRM" is really just a data entry system where information goes to be forgotten. The actual intelligence—what customers said, how they felt, what they need—never makes it into the record.

Call Optix Eliminates the Silos

One platform for leads, deals, calls, tasks, and contacts—connected automatically, updated in real-time, and enriched with conversation intelligence at every stage.

Conversation-Connected CRM — Every deal enriched with call transcripts, summaries, and insights

Your Pipeline, Fully Visible

Visual pipeline management where every deal includes complete conversation context—automatically.

Sales Board
Discovery1
Delta Co
$34,000
Call today
Initial call completed
Qualified1
Beta Inc
$28,000
Call 5 days ago
Competitor mentioned, needs follow-up
Proposal1
Gamma LLC
$62,000
Proposal sent
Champion engaged, pricing discussed
3 deals • $124,000 total valueView full board →

The Sales Board is your command center for pipeline management. See every deal, at every stage, for every rep—in one visual workspace. Drag and drop deals between stages. Click into any opportunity for full context. Know exactly what's happening across your entire pipeline at a glance.

But here's what makes Call Optix different: every deal on your board is enriched with conversation intelligence. Click into any deal and see the full call history—not just "called on Tuesday," but the actual transcript, summary, sentiment, and extracted data from every conversation.

Visual Pipeline View
Kanban-style board showing every deal by stage
Drag-and-Drop
Move deals between stages with simple drag
Customizable Stages
Define stages that match your process
Filtered Views
Filter by rep, value, source, or any field
Quick Actions
Log notes, create tasks, update stage fast
Conversation Signals
See sentiment and activity at a glance
For Sales Managers
Pipeline reviews just got productive. Instead of asking "what's happening with Acme?" you can see the last conversation, read the summary, and coach on specific moments—all without leaving the board.
Pipeline Funnel
This Quarter
Discovery
45 deals$890K
Qualified
35 deals$720K
Proposal
25 deals$580K
Negotiation
16 deals$420K
Closed Won
13 deals$340K
Total Deals
45
Pipeline Value
$2.9M
Win Rate
29%
Avg. Cycle
32 days
Pipeline Funnel

See Where Deals Flow—
And Where They Stick

A healthy pipeline flows. An unhealthy one has bottlenecks—stages where deals pile up, stall, and die. The Pipeline Funnel makes those bottlenecks visible.

See exactly how many deals and how much value sits at each stage. Track how quickly deals move through your funnel. Identify stages where conversion drops or velocity slows. When you can see the flow, you can fix the problems—before they show up in missed revenue.

Velocity Tracking
Average days per stage
Bottleneck Detection
Auto-flag slowdowns
Period Comparison
Compare to last quarter
Conversion Rates
Stage-by-stage metrics
Pipeline Diagnostics
A flat funnel means deals aren't progressing. A funnel that narrows too fast means you're losing deals early. A bulge in the middle means deals are stalling. The funnel shape tells a story—learn to read it.
Deal Pages

Complete Deal Context
in One View

Everything about an opportunity—calls, contacts, tasks, notes, documents—unified on a single page.

A

Acme Corp

$45,000NegotiationClose: Feb 15, 2026

AI-Extracted Data

📅Implementation
Q2 2026
👤Decision Maker
Jane Smith
Budget
Approved
🏆Competitor
None mentioned
Pain Points
Manual data entry, disconnected tools

Contacts

JS
Jane Smith
Champion
BL
Bob Lee
Finance
MG
Maria Garcia
IT

Conversation Timeline

Jan 24Call18:34

Discussed implementation timeline

Jan 20Call12:15

Pricing walkthrough completed

Jan 15Call25:42

Initial discovery, identified needs

Jan 10Call08:20

Quick follow-up on proposal

Tasks

Send contract
Due: Jan 28
Schedule implementation call
Due: Jan 30
Demo walkthrough
Due: Jan 22
Send pricing options
Due: Jan 18

Quick Actions

For Sales Reps
Stop wasting 15 minutes before every call trying to remember what happened last time. The Deal Page shows you everything—including the exact transcript of your last conversation—in seconds.
Unified Lead Hub

Capture Leads From Everywhere,
Manage Them in One Place

Leads come from everywhere: website forms, phone calls, trade shows, referrals, purchased lists, partner channels. Most organizations manage this chaos with spreadsheets, disconnected systems, and manual processes that guarantee leads slip through the cracks.

Call Optix Unified Lead Hub captures leads from any source and centralizes them in one workspace. Every lead tracked, routed, and visible—from first touch to conversion.

Multi-Source Capture
Webhooks, CSV, manual, inbound calls
Auto Lead Creation
New callers become leads instantly
Routing Rules
Auto-assign by source, geo, or value
Duplicate Detection
Catch duplicates before they create issues
For Small Business Owners
You don't need a separate CRM, marketing automation platform, and phone system. Call Optix captures leads from your website, tracks them through your sales process, and connects every conversation—all in one tool you can set up in a day.
Lead Sources
This Month
Website Forms234
Inbound Calls156
CSV Import89
Manual Entry45
Total Leads Captured524
156
New
234
Contacted
89
Qualified
45
Converted
Activity History
Today, 2:34 PM
Call with Jane Smith
18:34 duration • Positive sentiment
Today, 11:15 AM
Task completed: Send proposal
Completed by Sarah
Yesterday, 4:22 PM
Note added
Budget confirmed for Q2
Yesterday, 2:00 PM
Stage changed: Qualified → Proposal
Auto-updated after call
Jan 22, 10:30 AM
Discovery call
25:42 duration • Neutral sentiment
Jan 20, 9:00 AM
Email sent
Introduction and pricing sheet
Activity History

Complete Audit Trail,
Automatic

What happened with this customer? When did we last talk? What did we promise? Who said what?

These questions should have instant answers. With Call Optix, they do.

Activity History automatically logs every interaction: calls with full transcripts, tasks created and completed, notes added, emails sent, stage changes, owner changes. Everything timestamped, everything linked to the right record, everything searchable.

Automatic Logging
Calls logged with transcripts
Complete Record
Every touchpoint captured
Filterable
By type, date, or participant
Searchable
Find any interaction fast
For Regulated Industries
Activity History provides the audit trail compliance requires. Every interaction documented, timestamped, and retrievable. When regulators or auditors ask what happened, you have the complete record.
Contact Management

Know Everyone Involved
in Every Deal

Deals aren't won by talking to one person. They're won by understanding everyone involved: the champion who wants you to win, the decision maker who controls the budget, the blocker who's pushing for a competitor, the end users who'll live with the product.

Call Optix Contact Management helps you track everyone. Create contact profiles with role tags. Associate contacts with companies and deals. See complete communication history for each person—every call, every email, every touchpoint.

Contact Profiles
Complete profiles with custom fields
Company Associations
Link contacts to organizations
Deal Associations
Role tags per opportunity
Communication History
Every interaction linked
Preferences
Track contact preferences
Relationship Mapping
Visualize connections
For Enterprise & Complex Deals
Multi-threaded deals require multi-threaded tracking. Contact Management helps you map every stakeholder, understand their role, and track every conversation—so you're never surprised by someone you didn't know was involved.
Deal Contacts
Acme Corp • $45,000
JS
Jane SmithChampion
VP of Operations
12 calls
positive
BL
Bob LeeDecision Maker
CFO
4 calls
neutral
MG
Maria GarciaTechnical Eval
IT Director
3 calls
positive
TW
Tom WilsonBlocker
Procurement
2 calls
negative

Replace Your CRM—
Or Supercharge It

As Your Complete CRM

For teams that want one unified platform, Call Optix replaces your traditional CRM. Leads, deals, contacts, activities—all managed in one place, enriched with conversation intelligence.

  • No separate tools to buy or manage
  • No integration headaches
  • No data living in silos
  • Everything in one workspace

Integrated With Your CRM

Already invested in Salesforce, HubSpot, or another CRM? Call Optix integrates seamlessly, pushing conversation intelligence into your existing deal records.

  • Keep your existing workflows
  • Add conversation context you've been missing
  • Automatic sync both ways
  • Enrich deals with call insights

Either way, your pipeline gets smarter—because every deal is enriched with what customers actually say.

One Platform for Your Entire Pipeline

Leads captured. Deals tracked. Conversations connected. Tasks managed. Context preserved. All in one workspace—automatically.

No credit card required
Free 14-day trial
Setup in minutes
Sales Pipeline & Deal Management with Built-In Call Intelligence | Call Optix