Simple Pricing. Powerful Results.
Every plan includes AI transcription, call summaries, sentiment analysis, pipeline management, and more. Start free — upgrade when you're ready.
Starter
Small Teams / Validation
- 2,500 analysis minutes/mo
- Up to 5 agents
- No rollover
- 30-day data retention
Growth
Growing Sales Teams
- 11,000 analysis minutes/mo
- Up to 20 agents
- Rollover minutes (up to 3,000)
- 90-day data retention
Scale
High-Volume Contact Centers
- 30,000 analysis minutes/mo
- Up to 50 agents
- Rollover minutes (up to 10,000)
- 1-year data retention
Enterprise
Multi-Location / Custom Needs
- Custom analysis minutes
- Unlimited agents
- Custom rollover
- Custom retention (up to unlimited)
Launch with an Expert
Don't start from scratch. Let an expert build your first dashboard, configure your data extraction fields, and get your team producing results from day one.
Every guided onboarding session is tailored to your business — your call flows, your team structure, your KPIs. Most teams are fully operational within a single session.
Usage & Limits
Compare what's included in each plan. All plans include the full AI-powered platform.
| Starter | Growth | Scale | Enterprise | |
|---|---|---|---|---|
| Included Analysis Minutes | 2,500 mins/mo | 11,000 mins/mo | 30,000 mins/mo | Custom |
| Effective Rate | $0.060/min | $0.054/min | $0.050/min | Volume discounts |
| Overage Rate | $0.075/min | $0.068/min | $0.060/min | Negotiable |
| Included Agents | Up to 5 | Up to 20 | Up to 50 | Unlimited |
| Additional Agents | $12/agent/mo | $10/agent/mo | $6/agent/mo | — |
| Rollover Minutes | No rollover | Up to 3,000 mins | Up to 10,000 mins | Custom rollover |
| Data & Recording Retention | 30 Days | 90 Days | 1 Year | Custom (up to unlimited) |
Included in Every Plan
Every Call Optix plan gives you access to the full conversation intelligence platform. No feature gates.
AI Transcription & Summaries
Every call transcribed with speaker diarisation. AI-generated summaries capture key points, outcomes, and next steps — instantly.
Business Intelligence Dashboard
Real-time visibility into call volume, talk time, quality scores, and team activity. Your command centre for performance.
Custom Data Extraction
Define business-specific fields — check-in dates, policy numbers, vehicle models — and our AI extracts them from every call. Automatically.
Pipeline & Deal Management
Visual sales board, deal tracking, lead capture, and activity history — a complete CRM with conversation intelligence built in.
Dynamic Call Tagging
AI auto-tags calls by topic: pricing inquiry, competitor mention, complaint, objection. See patterns across thousands of conversations.
Revenue Intelligence
Track conversion rates, lost revenue analysis, win/loss patterns, and competitive intelligence — all derived from your call data.
The ROI Speaks for Itself
Teams using Call Optix see measurable revenue impact within the first 30 days.
Calls Analysed
Every call reviewed by AI — not the 2-5% you catch manually
Saved Per Rep Per Week
Zero manual note-taking, auto CRM updates, AI summaries
Fewer Missed Follow-Ups
Automated task creation from commitments made on calls
Time to Positive ROI
Most teams recoup their investment within the first month
Need a Phone System Too?
Whether you need a new phone system or want to connect your existing one — Call Optix has you covered.
Get Call Optix VOIP
A complete cloud phone system with calling, recording, routing, and AI analysis built in. One platform, zero integrations.
- Business phone numbers (local & toll-free)
- HD call quality with automatic recording
- Drag-and-drop IVR builder
- Intelligent call routing
- Every call auto-captured for AI analysis
Bring Your Own Phone System
If it makes calls, we can analyse it. Call Optix integrates with 20+ providers out of the box — and if yours isn't on the list, we'll build the connection. No phone system left behind.
No extra cost — VOIP integration is included in every plan.