Start With the Intelligence. Add What You Need.
Every plan includes AI-powered call analysis, transcription, summaries, pipeline management, and more. Add Advanced Intelligence, Compliance Monitoring, or VOIP when you're ready.
Starter
Small Teams / Getting Started
- 2,500 analysis minutes/mo
- Up to 5 agents
- Core Intelligence features
- 30-day data retention
Growth
Growing Sales Teams
- 11,000 analysis minutes/mo
- Up to 20 agents
- Core + Advanced Intelligence
- Rollover minutes (up to 3,000)
- 90-day data retention
Scale
High-Volume Contact Centers
- 30,000 analysis minutes/mo
- Up to 50 agents
- Core + Advanced Intelligence
- Rollover minutes (up to 10,000)
- 1-year data retention
Enterprise
Multi-Location / Custom Needs
- Custom analysis minutes
- Unlimited agents
- Core + Advanced Intelligence
- Custom rollover & retention
What's Included in Each Plan
Every plan gives you a complete call analysis platform. Growth and above unlock Advanced Intelligence — deeper insights that change how your team sells and operates.
Compliance Monitoring
For teams in regulated industries — or any business that needs to ensure every call follows the script.
Every call checked against your rules — not a 2% sample. Define what must be said, what must not, and which disclosures are required. Gaps are flagged before they become audit findings.
Built for regulated industries
Pricing based on your industry and customisations. Talk to sales for a tailored quote.
See full compliance capabilitiesCompliance Monitoring
Pre-built industry templates or custom rules tailored to your business.
Detection & Monitoring
- Script adherence monitoring & compliance scoring
- Required disclosure detection (HIPAA, financial, consent)
- Prohibited language & required phrase tracking
Templates & Rules
- Pre-built templates for Finance, Healthcare, Insurance, Collections
- Create custom compliance rules for any industry
Reporting & Audit
- Compliance rate reporting by agent, team, and period
- Audit-ready call archives with compliance status tags
Need a Phone System Too?
Call Optix works with your existing phone system. Or replace it entirely with ours.
Already Have a Phone System? You're All Set.
Call Optix integrates with 20+ phone providers out of the box. If yours isn't on the list, we'll build the connection. No extra cost — integration is included in every plan.
Or Get Everything in One Platform
A complete cloud phone system with calling, recording, routing, and AI analysis built in. One platform, zero integrations. Talk to us for a custom quote.
- Business phone numbers (local & toll-free)
- HD call quality with automatic recording
- Drag-and-drop IVR builder
- Intelligent call routing
- Desktop & mobile apps
- Every call auto-captured for AI analysis
The ROI Speaks for Itself
Teams using Call Optix see measurable revenue impact within the first 30 days.
Calls Analysed
Every call reviewed by AI — not the 2-5% you catch manually.
Saved Per Rep Per Week
Zero manual note-taking, auto CRM updates, AI summaries.
Fewer Missed Follow-Ups
Automated task creation from commitments made on calls.
Time to Positive ROI
Most teams recoup their investment within the first month.