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Call Optix
Honest Comparison

CallOptix vs. Gong:
The Complete Guide

Gong is the category leader for enterprise teams. CallOptix is built for growing teams who need custom data extraction—the one thing Gong can't do.

Choose Gong if you...

  • Are an enterprise with 100+ reps
  • Need white-glove implementation
  • Have a large budget ($2K+/month)
  • Value brand recognition for stakeholder buy-in
  • Need 100+ integrations

Choose CallOptix if you...

  • Are a growing team (10-100 reps)
  • Need custom data extraction (our moat)
  • Want 40-60% lower cost
  • Want to be live in days, not weeks
  • Need month-to-month flexibility

Feature-by-Feature Comparison

An honest look at where each platform excels

Category
Gong
CallOptix
AI TranscriptionSpeech-to-text accuracy
Excellent
95%+ accuracy
Sentiment AnalysisEmotional tone detection
Deal IntelligencePipeline health tracking
Coaching & AnalyticsRep performance insights
Advanced
Full Suite
Custom Field ExtractionExtract YOUR specific data pointsOur Key Differentiator
Generic tags only
Unlimited custom fields
Industry TemplatesPre-built extraction schemas
12+ industries
Built-in CRMOptional lead management
Included
AI Agents & IVRAutomated call handling
Included
Setup TimeTime to first insights
4-6 weeks
24 hours average
Pricing (10 users)Monthly cost estimate
$1,500-$2,000/mo
$990/month
Contract TermMinimum commitment
12 months
Month-to-month
Best ForIdeal team size
Enterprise 100+ reps
Growing teams 10-100

The One Thing Gong Can't Do

Custom data extraction—extracting YOUR specific fields from every call

What Gong Shows You

Topics Detected:

Pricing Discussion
Timeline Mentioned
Competitor Mentioned
Next Steps Discussed

Generic tags without specific values...

What CallOptix Extracts
Budget:$650,000-$700,000
Timeline:August 2026
Pre-Approved:Yes ($720K)
School District:Lakewood (Must-Have)
Deal-Breakers:No HOAs, No Fixer-Uppers
Decision Maker:Sarah (Wife)
Auto-synced to your CRM

Real Cost Comparison

For a 10-person sales team

Gong

$1,500-$2,000

/month estimated

  • • 12-month contract required
  • • Implementation fees extra
  • • Per-seat pricing

CallOptix

$990

/month (Professional)

  • Month-to-month available
  • Free implementation included
  • Unlimited custom fields

Save $6,000-$12,000/year

with more customization and flexibility

Switch from Gong in 2 Weeks

Week 1: Parallel Testing

1
Day 1: Connect CallOptix alongside Gong
2
Day 2-3: Define your custom extraction fields
3
Day 4-7: Compare outputs side-by-side

Week 2: Full Migration

4
Day 8-10: Historical call import (optional)
5
Day 11-12: Team training & onboarding
6
Day 13-14: Cancel Gong, go live

Common Questions

Ready to See the Difference?

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